FAQs

Generic drugs are produced and distributed without patent protection. A generic contains the same active ingredients as the brand pills and is identified by its chemical name rather than its brand name. Generic Drugs are manufactured by the certified producer but not by the original drug’s producer. Generic drugs can be issued when the brand-name equivalent’s patent expires. Upon the original medicine’s patent expiration any pharmaceutical company can obtain a right on its production and purchase a chemical formula.

Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. Companies, manufacturing generic medicines do not have to invest in any research and development or pay for advertising and marketing. It is only necessary to purchase a chemical formula to produce a generic drug. Consequently, you get world-class drugs at a reasonable price!

The quality of generic drugs doesn’t differ from its brand name counterparts, even if they differ in shape and color. Generic drugs have identical active ingredients, the quantity and speed of absorption of its active ingredients into the bloodstream.

All generic pills are FDA approved companies.

Notice that we may require prescriptions for anything that you order on our site. We may contact you once any order is placed with us.

The shipping rates may vary depending on the shipping option you choose, the country of the destination and the products you order. To find out the shipping cost, you should add desired products to shopping cart and proceed to checkout. Please check our shipping, payment and bonus pills page to understand shipping options.

We ship to most worldwide countries. Please check our shipping, payment and bonus pills page or contact customer support at [email protected] to find out the available delivery options for your region.

We understand that your confidentiality and anonymity is important when you place an order online with us. That’s why our orders are sent in discreet looking packages without any information of the contents on the outside of the package.

In this case you have to contact our support team and notify the problem. We will either resend the package or refund your payment. See our Delivery Guarantee for more information.

If this happens, you’ll be informed additionally. The recipient is asked to come and give a permission to examine the parcel. After that you should receive your products. If you have any problems with getting your order, please let us know and we will try to resolve the problem.

We will reship the product free of charge. No additional charges will be placed.

The delivery takes from 7 to 25 business days for orders to arrive anywhere in the world 🌍. However due to the current pandemic situation it is taking around three to four weeks to be delivered.

Don’t worry we are processing your order hence it’s ‘on hold’ once we ship your product we will change the status to ‘Completed’. If your order is ‘on hold’ for more that 48 hours then you must check for the following issues.

• One of the product/s is out of stock.
• Prescription copy has not been received.
• You had made a request to add or remove product/s from your order.
• You sent us the gift card purchase confirmation but not the gift card claim code. After you purchase a gift card from Amazon, you will receive an email with the gift card and a unique claim code. To complete your order, we’ll need that claim code together with the gift card value.
• Because you mistakenly sent us an used or expired gift card, we are unable to process it. Please send us a new gift card, and we’ll take care of it.
• We favour Amazon.com and Amazon.de, as well as a few more sites from around the world. However, it is possible that the giftcard from the country that you reside will not be processed by our processing partners.
• It is possible that our processing partner will take some extra time to process your gift card for verification purposes, which will cause the processing time to be significantly longer.
• Any other issue.

If none of the above four points apply to you and your order is still on hold for more than 48 hours, please contact our support [email protected]

A prescription is needed for prescription medicines. The same may be sent by e-mail on [email protected] (as a scan).

Depends. The type of medication purchased, the country to which it is being shipped, any applicable laws governing the specific medication, and of course the stock level, all play a role in deciding whether it is feasible to order three months supply at once. To avoid any complications with the restrictions on import, multiple shipments must be sent out for a three-month supply order, therefore separate shipping fees may be applicable sometimes. You can email us at [email protected] if you have any query.